Beyond the ordinary

🚚 Delivery & Shipping Details

  • Shipping Methods & Rates: Clearly break down standard, express, and same-day delivery options along with exact costs.
  • Processing Times: Specify the time required to pack and dispatch the order (e.g., "1-2 business days") separate from the actual transit time.
  • Local Shipping: Shipping available across UAE and Free UAE delivery on orders over AED 190.
  • Payment Method: Online Payment or Cash on Delivery 

 

🔄 Returns & Exchange Details

  • Exclusions: Return will be acceptable only in case of product defect
  • Return Window: 07 days from the delivery date
  • Return Costs: Customer bears the return shipping fee/deduction from their refund.
  • Condition of Items: Original package opening video is a must for return displaying the damage. Product tags must be attached, unworn, unwashed, and in original packaging.
  • Refund Method: Refunds are issued to the original payment method or as store credit.